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New end-to-end change and release management solution from Peregrine Systems

Posted by editors itwnet     February 16, 2005     14 views    
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New ITIL-based offering automates processes for software upgrades, patches and release distribution.

Peregrine Systems, a provider of asset and service management solutions, announced an end-to-end change and release management solution to help organizations automate all processes for managing software changes throughout their global enterprises.

Implementing an ITIL-based software release management project can be a time-consuming, complicated task which often requires technical expertise about disparate applications and coordination with multiple vendors. The new Peregrine change and release management solution integrates industry-leading software - Peregrine?s ServiceCenter, IBM Tivoli and Rational applications - with professional services to create an end-to-end, automated solution.

Using this new offering, organizations can synchronize IT and application development teams, track the location of all software assets and seamlessly distribute new software releases across the enterprise. The solution streamlines software release management by batching multiple changes, providing a working environment to manage applications from development to production, automating release distribution and updating the configuration management database (CMDB) following a software launch.

When used with Peregrine?s self-service applications, employees can leverage this solution?s release management capabilities to request new software, upgrades and patches. The request will then be routed through and logged into ServiceCenter at which point IBM Tivoli Configuration Manager (TCM) will automatically deploy the software or patches throughout the organization. By automating this functionality, organizations can react quickly to change, freeing up valuable time and IT resources.

This new change and release management solution adds to the robust series of Peregrine connectors and integrations for IBM Tivoli applications. They include: ServiceCenter and AssetCenter? integration for IBM TCM as well as ServiceCenter integration for IBM Tivoli Enterprise Console (TEC), IBM Tivoli NetView, Tivoli Data Warehouse 1.1 and Tivoli Business Systems Manager.

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