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Focus on the service development lifecycle

Posted by editors itwnet     July 19, 2007     16 views    
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Application development cannot take place in a vacuum of software and hardware, writes ITSM Watch columnist George Spafford of Pepperweed Consulting.

According to him there is a traditional animosity between development and operations teams. Instead of a system development lifecycle, companies need to be focusing on the service development lifecycle. Read more>>