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Five tips for failproof outsourcing

Posted by editors itwnet     June 18, 2007     4 views    
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Outsourcing continues to grow fast. M. A. Ketabchi has five tips for succesfully planning and launching outsourcing at DMReview.

Listed below are the five critical components for successful business process outsourcing:
  • Before outsourcing a process, it should be modeled, analyzed and documented.
  • Determine which processes to outsource.
  • Choose an experienced outsourcing partner who shares your BPM platform.
  • Demand visibility into and control of performance metrics.
  • Request continual process improvement. Read more>>