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Lean means more than cutting on waste

Posted by editors editors     October 12, 2009     10 views    
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Forrester: if your Lean strategy is focused solely on cutting waste, you'll miss the value that comes from focusing on the business of the business instead of the technology behind the business.

Lean puts the focus squarely on the customer: to eliminate waste from the customer's viewpoint and add value that the customer is willing to pay for. An IT organization can't support Lean initiatives and not be focused on Business Technology.
While waste elimination may be the impetus for the change, you don't want to just blindly cut costs in a way that can damage your ability to serve customers or that will damage their ability to gear the business back up once the economy starts to recover. Taking a Lean approach focuses on the waste, but also positions your organization to be much more effective in innovating and rapidly delivering new products or services to customers when demand rekindles.

Read more at Informationweek